GEOGRAPHY

We currently ship our products within Europe. For orders outside these countries email us at ateliermon@ateliermon.se and we will do everything to help you.

DELIVERY

For us, it is important to be available and to have good contact with our customers. Atelier Mon is a newly started company and we are both the designers and the manufacturer of all our products. Everything is handmade and made to order as we don’t believe in mass production. Today's delivery time is between 2-3 weeks.

RIGHT OF CANCELLATION / RETURNS

When purchasing a product from Atelier Mon thru mail/telephone/web the Swedish law of distant purchases is valid and it states that you as a customer have the right to withdraw your purchase within 14 days. The cancellation period begins on the day you receive your item. The item is returned in the same condition as it was received and must be unused. Refunds are made within 1-3 working days after we receive and approve the return. Please note that your invoice must be paid even if you intend to return the item. It’s important to return a well-packaged item as we at Atelier Mon are not responsible for transport damage on returns. If you discover a manufacturing defect on your item, get in contact and we will help you out. Contact us at ateliermon@ateliermon.se for further information.

TRANSPORT DAMAGE

If you discover any damage at the packaging in which the product was sent, it is important that you take a picture of this. Be careful to examine your item when you receive your delivery and contact us at ateliermon@ateliermon.se so that we can quickly and easily refund and send you a new item if there are any problems.